Contact

Have a question? Need to reach us? We’d love to connect with you. Send us a detailed message in the form below, or email us at answers@dvtd.com.

Make sure you check out our FAQs below, too. We may already have an answer for you!

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FAQs

After placing an order, you’ll receive several automated emails about your order. Once the order ships, one of those emails will include your tracking number. 

In addition, the tracking information will be added to your Account information on the DVTD website. 

No. DVTD is a for-profit business, so any purchases or enrollment fees you place with DVTD are subject to the appropriate taxes. DVTD and the brands highlighted in the marketplace donate a portion of their sales to non-profit organizations, but customers and Affiliates cannot consider any purchase or enrollment fee as a donation. 

That depends on what you order 😉. The purchase of every product in the DVTD marketplace triggers a donation to a cause selected by the maker of that product (the brand). DVTD does not dictate to whom the brand gives to or how much. That is completely up to the brand. 

In addition, DVTD gives back at least 1% of topline revenue to the Cause of the Month. On top of that, DVTD also donates $3.50 for every active Preferred Customer and Affiliate enrollment fee received each month. 

You can learn more about how DVTD gives here.